Privacy Policy

Luxe Bullion Precious Metals LLC ('Luxe Bullion', 'we', 'us', or 'our'), registered in Dubai, United Arab Emirates, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at luxebullionllc.com or engage with our services.

By accessing our website or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use our website or services.

We collect information you voluntarily provide when submitting an inquiry through our contact form, including your full name, email address, organisation or entity name, and estimated acquisition size. We may also collect information required for Know Your Customer (KYC) and anti-money laundering (AML) compliance purposes, including corporate registration documents, beneficial ownership information, and source of funds documentation.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely for website analytics and security purposes.

We use the information we collect to respond to your inquiries and provide our gold bullion acquisition services; to conduct mandatory KYC and AML due diligence as required under UAE Federal Law No. 20 of 2019 on Anti-Money Laundering and the FATF guidelines; to communicate with you regarding your acquisition requirements, pricing, and logistics; to comply with applicable UAE laws and regulations; and to improve our website and services.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable UAE law. KYC and transaction records are retained for a minimum of five years in accordance with UAE AML regulations.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All communications with our website are encrypted using industry-standard TLS/SSL protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable UAE law, you may have the right to access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information, subject to our legal retention obligations; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at [email protected].

Our website uses essential cookies necessary for the website to function properly. We do not use tracking or advertising cookies. You may configure your browser to refuse cookies, though this may affect certain website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the 'Last Updated' date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Luxe Bullion Precious Metals LLC, Office BLDG 202, 119-0 Dubai Investment Park First, Dubai, UAE. Email: [email protected]